Returns & Exchanges

Every DIDO Love Toy comes with a free 1-year warranty program. If you are experiencing problems with the device (damaged, broken, or defective) during the warranty period—under the condition of normal use— we will be more than happy to resolve this issue for you. ^{*T&C apply}

You will need to return the item back to our Jakarta warehouse for an inspection. Our product experts will determine if the product is necessary for a repairment or an exchange. (Note: you will be responsible for any shipping fees that incur).

Please contact us here: